Unified Communication
Unified Communications (UC) means integration of disparate communications systems, media, devices and applications. It includes integration of fixed and mobile voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), voice-mail into a single environment.
MX-ONE offers a variety of end-user Unified communications options that can be tailored to suit individual telephone needs.
Aastra Mobile Client (AMC) |
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MX-ONE Messaging The feature provides the end-users with a complete range of voice messaging options, starting from basic voice mail to a comprehensive unified messaging system (voice/fax/e-mail services). It is fully compatible with Microsoft Outlook, Lotus Notes and Novell Groupwise, with a variety of integration options.
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Contact Management Suite (CMG) It is a user-friendly application that provides you with a wealth of tools, such as instant messaging, corporate directories, call logs and presence profile management. CMG is integrated with Microsoft Office/Outlook, Lotus Domino/Notes and Novell/Groupwise.
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InTouch SIP softphone InTouch SIP softphone provides end-users with easy and efficient use of their phones from any computer, regardless of location, as long as there is a connection to the company network. Besides a complete range of SIP based telephony services, it provides corporate directory look-u, outlook contacts integration, click-to-dial, call logging, presence management, instant messaging, teleconferencing and etc.
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Solidus eCare Solidus eCare is a suite of applications and services that offers true skills-based routing functions, agent desktop applications, as well as management applications for server-based contact centers. MX-ONE Telephony System can be combined with the Aastra Solidus eCare Multi-Media Contact Center application suite for top-of-the range customer care services. |
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